Frequently Asked Questions

1. What services does Team Headshots | Cleveland offer?

We specialize in providing efficient, high-quality headshot photography for large groups and events. Our service is ideal for corporate teams, conferences, large gatherings, and now also catering to educational institutions, non-profits, and professional associations within the Cleveland and Akron/Canton metro areas, as well as Columbus and Cincinnati.

2. How does the flat-rate pricing work?

Our pricing is based on group size, offering clear, upfront costs for a day's service. We accommodate groups of 30-150, 151-300, and up to 600 people per day. For larger groups or extended coverage, we can book multiple days.

3. What type of editing do you provide?

We perform light retouching to ensure the images are of high quality while maintaining a natural look that truly represents each individual.

4. What areas do you service?

Our services are focused on the Cleveland and Akron/Canton metro areas, with locations in Columbus and Cincinnati as well. This allows us to cater to a wide range of clients across these key Ohio cities.

5. How far in advance should we book our session?

While we recommend booking 4-6 weeks in advance, we are flexible and can accommodate bookings closer to your event date or further out, depending on our schedule and your needs.

6. Where can I find preparation tips for our shoot?

For preparation tips, including wardrobe and makeup advice, please visit our blog. We provide comprehensive guides to help you and your team get ready for your session.

7. How many photographers will be at our event?

One photographer is standard for groups up to 300. For larger groups or to ensure quicker coverage, you can opt to book two photographers, which is an excellent way to ensure everyone gets photographed efficiently.

8. How long does each person's headshot session take?

We average less than 90 seconds per person, including time for instant proofing of photos. This efficient process ensures high-quality headshots for large groups within tight schedules.

9. Can we retake our photos if we're not satisfied during the proofing?

Yes, with our real-time proofing system, you have the opportunity to retake your photo immediately if you're not satisfied with the initial outcome, ensuring you're happy with your headshot.

10. How are the final headshots delivered?

All photos are delivered via a Dropbox folder, shareable with your entire team. Images will be available in this folder for at least 2 years, making it easy for everyone to access and download their photos.

11. What if we need more time than the allocated block?

Additional hours can be arranged with an adjusted rate. Please contact us for details to ensure we meet your event's specific needs.

12. What should we do to prepare for the camera?

Please come camera-ready. Our blog offers tips on how to prepare for your session, including wardrobe and makeup advice.

13. What is your cancellation policy?

You can cancel your booking at no charge up to 7 days before the event. This policy is designed to be as accommodating as possible to your planning needs.

14. How do we handle payment?

We invoice after the service has been provided, accepting all major forms of payment. No deposit is required at the time of booking.

15. Is tipping expected?

While many people choose to tip, there is absolutely no requirement. Tipping is appreciated if you feel the service exceeded your expectations.

16. What measures do you take for equipment failure or unexpected issues during the event?

We come prepared with backup equipment and have contingency plans for unexpected issues to ensure the shoot goes smoothly and efficiently.

17. Can we request a specific style or background for our headshots?

We're happy to accommodate specific requests regarding style or background. Please discuss your preferences with us during the booking process to ensure we meet your expectations.

18. How do we book Team Headshots | Cleveland for our event?

Please book through our website's booking form or via email. We'll follow up to confirm the details and secure your date.

19. What makes Team Headshots | Cleveland stand out from other photography services?

Our focus on efficiency, quality, and customer satisfaction, combined with our specialized service for large groups, makes us a preferred choice for corporate, educational, and professional association events across Ohio.

20. Where can we find examples of your work?

Our portfolio is available on our website, showcasing a range of headshots from various events and sessions. This section serves as a testament to the quality and style of our work.